Shipping & Returns

Shipping

All orders are processed within 1–3 business days.

Once shipped, orders typically arrive within 7–12 business days, depending on your location and demand.

You’ll receive a confirmation email with tracking details as soon as your order ships.

Please note: delivery times may vary slightly during peak seasons or promotions.

Returns

We want you to love your Roselux purchase.

If there’s an issue with your order — including damaged or incorrect items — please contact us within 7 days of delivery, and we’ll make it right.

To be eligible for a return:
    •    Items must be unused and in original packaging
    •    Proof of purchase is required

Once approved, refunds are processed back to the original payment method.